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Welcome to Wallpaper Mural Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website at artisticwallcoverings.com and all purchases made through our site. By accessing our website or placing an order, you agree to be bound by these terms.

1. Our Customers

Wallpaper Mural Shop serves design-conscious homeowners, interior decorators, and commercial clients seeking premium, transformative wall coverings. Our products appeal to those who value artistic expression through:

  • Nature-inspired designs
  • Bold geometric patterns
  • Customizable wall transformations
  • Easy-to-apply peel-and-stick solutions

2. Website Use

2.1 User Responsibilities

When using our website, you agree to:

  • Provide accurate account and order information
  • Not use our site for any unlawful purpose
  • Not attempt to gain unauthorized access to our systems
  • Not reproduce or distribute our copyrighted designs

2.2 Intellectual Property

All content on this website, including designs, text, graphics, and logos, is the property of Wallpaper Mural Shop and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

3. Products & Services

3.1 Product Descriptions

We offer premium peel-and-stick wallpaper murals in categories including:

  • Nature and botanical designs
  • Geometric and abstract patterns
  • Cityscapes and world maps
  • Children’s themes
  • Food and transportation motifs

While we strive for accurate color representation, monitor settings may affect how designs appear online.

3.2 Custom Orders

Custom-sized murals and commercial installations are final sale and cannot be returned.

4. Ordering & Payment

4.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive an order confirmation email with details.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order. We do not store your payment information.

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to material costs or market conditions.

5. Shipping Policy

5.1 Shipping Areas

We ship globally except to certain Asian and remote regions.

5.2 Shipping Options

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
  • Free Shipping: For orders over $50 via EMS (15-25 business days)

Delivery times are estimates and not guaranteed. You’ll receive tracking information when your order ships.

5.3 Address Accuracy

Ensure your shipping address is complete and accurate. We’re not responsible for delays due to incorrect addresses.

6. Returns & Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for unopened, uncut products in original condition. Non-returnable items include:

  • Custom-sized murals
  • Opened or altered rolls
  • Final sale items

6.2 Return Process

  1. Contact us at [email protected] within 15 days
  2. Receive return authorization
  3. Ship items to: Wallpaper Mural Shop Returns, 1531 Stroop Hill Road, Atlanta, US 30303
  4. Allow 3-5 business days for inspection after we receive your return

6.3 Refunds

Approved refunds will be processed to your original payment method within:

  • Credit cards: 5-7 business days
  • PayPal: 3-5 business days

Original shipping fees are non-refundable. For exchanges, we’ll cover standard shipping costs for your new selection.

7. Limitations of Liability

Wallpaper Mural Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Incorrect application of our products
  • Shipping delays beyond our control
  • Color variations due to monitor settings or lighting conditions

Our total liability for any claim related to your order shall not exceed the purchase price of the products in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

9. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with the effective date.

10. Governing Law

These Terms shall be governed by the laws of the State of Georgia, USA, without regard to conflict of law principles.

11. Contact Us

For questions about these Terms or our products:

Wallpaper Mural Shop
1531 Stroop Hill Road
Atlanta, US 30303
Email: [email protected]

Artistic Note: Just as our murals are designed to transform your space with beauty and ease, we’ve crafted these Terms to ensure a transparent and positive experience for all our customers. We appreciate your trust in Wallpaper Mural Shop.